Support
Email us at
We read every message. During the playtest, replies come from the Isekai XP team, usually within a few working days.
Help us help you
- Who you are in the game: player or game master, and the campaign or world you were in.
- What happened: what you did, what you expected, and what you saw instead.
- Your device: phone or computer, and whether you used the browser or the home-screen app.
Please don't send passwords. We will never ask for yours.
Can't sign in?
Game masters: on the console's sign-in screen, enter your email and choose Email me a link. Links expire quickly, so use it as soon as it arrives.
Players: email us from the address you were invited with, and we'll help you get back in.
Reporting content or behaviour
If you see something in a world, an adventure, a campaign, or from a character you talked to that breaks our content policy, email us with where it happened and what you saw. Reports are handled privately.
Your account and your data
To ask what we hold about you, or to ask us to erase your account, email us from the address you use to sign in. Our privacy policy will explain how we handle personal data.